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How IT Management Services Can Benefit Your Business | XMA Québec Skip to main content


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How IT Management Services Can Benefit Your Business

Fri Jan 21, 2022 | jean-francois roberge

It is an impossible task to oversee all aspects of your business operations all of the time, which is why you need to consider the benefits of IT Management Services. For example, do you know if every device in your office or work from home spaces is protected from cyber attacks, including your and your employees' printers? Or, are you up to date with the most recent government regulations on data compliance? If so, well done! But if not, you will want to learn more about IT Managed Services. 

As a business owner, your priorities often focus on increasing sales and ensuring your business grows. Or if you’re in management you are focused on the day to day and keeping productivity up. Therefore, you have little time for your IT infrastructure. However, it also requires attention, and you need to have the right strategies in place to protect your business from cyber threats and ensure your technology and networks are working correctly.  

An IT Managed Service provider can help you look after this with 24/7 monitoring and preventative maintenance so you and your team can focus on other priorities with fewer interruptions caused by breakdowns or other issues. 


Take a look at the full range of benefits of Managed IT Services 


Gain a Team of Experts 

Partnering with a company that offers IT Managed Services means you have access to a team of experts with the qualifications needed to manage all the intricate parts of your IT infrastructure. This team has the training, skill sets and is up to date with the most recent government regulations and latest technology to ensure your business operates properly and smoothly. They will be working hard doing what they know best so you can focus on what you know best, your business. They will also be available as support if you have any questions or concerns.     


Already have a question about Managed IT Services? Contact us now. We are here to help!

On Demand Support and Continuous Service

Your devices and networks are continuously running 24/7, every day of the year, so it is important to ensure they are running correctly and are protected all of the time. Managed IT Services have systems in place to monitor your IT infrastructure 24/7, so if something goes wrong, like an outage, someone will be there to respond quickly and efficiently. No matter what time of the day, or day of the week, you will be able to reach out to your service provider for help when you need it. A disruption to your devices or networks can cause a gridlock to your workflows, and you need to be able to get back up and running ASAP, so make sure you are prepared. 

Preventative Maintenance 

xma printer service expert doing routine preventative printer maintenance

Don’t fix what isn’t broken is a common saying that can sometimes be true. The reality is that things break though, and when this happens within your business, it can have a negative cascading effect on your operations. It often trickles down to your employees, customers, and your bottom line. Many businesses choose to invest in Managed IT Services because it limits any breakdowns. With proper monitoring, maintenance and experience, IT Managed Services providers can fix problems before they happen to ensure a productive work environment for your team.     

Know Your Costs Upfront  

Your IT infrastructure is a significant investment. As a result, unexpected service calls, repairs, and equipment replacement can be expensive. With IT Management Services, you will have a better idea of your overall costs because providers often have a monthly fixed rate which includes service calls and repairs. So not only will you prevent equipment replacement with proper maintenance, saving you money, you will also have improved budgeting capabilities knowing your upfront costs so you can reinvest into different priorities of your business.   

Furthermore, you will reduce your capital expenditures by not having an in-house team to manage all of this internally. Outsourcing allows you to avoid costs like salaries, benefits, and more office space and equipment that come with having an extra employee or team of employees.   

Reduced Risks of Cyber Threats 

The unfortunate reality is that cybercrime is on the rise. In Canada, 78% of companies were affected by at least one cyber attack in 2020, which rose to 85.7% in 2021 (Comparitech, 2021). Managed IT Services includes security management that is up to date with the most recent cyber security measures. You will also get antivirus management for all of your servers and workstations, even the often forgotten devices like printers. It is crucial to prevent your data and customer information leaks in order to meet compliance requirements and maintain your business's reputation. Cyber attacks not only affect your business operations, but leakages will cause your customers to lose trust and faith in your competencies. It's better to be over-prepared with cyber security and trust the experts with this.  

Having the right systems in place to properly maintain your IT infrastructure will help you to save money in the long run. It prevents unnecessary interruptions to your workflows, increases productivity with the most up-to-date technology, and protects your business from cyber attacks. 

At XMA, it is our goal to help businesses like yours be successful. We believe in strong partnerships and will work with you to ensure your IT infrastructure is well maintained and functioning the way you need it to. 

Fill out a contact form here if you would like to learn more or get started with our Managed IT Services. 

Or give us a call now at: 1.888.767.0037