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Managed IT Services | XMA Authorized Xerox Agent | Montreal, QC Skip to main content

Managed Services

At XMA we provide consulting to identify the appropriate IT options for your workplace.

Managed IT Services

Our goal is to be a successful business partner for you.

XMA Solutions Technologiques works with a trusted, outsourced partner on the operation and administration of information systems, specifically for the following elements:

  • Physical servers
  • Infrastructure layers (VMware, Citrix, HyverV…)
  • Messaging (Exchange, 365)
  • Cloud infrastructure
  • OS (Windows, Linux,MAC)
  • Storage bays

The service team has been strategically organized to offer service 24/7, 365 days of the year so that we are able to help you whenever you need it. We can also confidently say that our teams are skilled in various areas—with three levels of expertise. This allows us to resolve problems quickly when they do occur and to also maintain service continuity.

What is Included in This Service?

  • Management of site networks and VPNs
  • Security management
  • Antivirus (and Antivirus management) for all of your servers and workstations
  • Workstation management—hardware, operating system, office software (such as Office, Windows, etc.)
  • Window server management (physical + cloud)

Choosing XMA as a Managed IT Services partner means choosing:

  • A team of professionals with a set of unique and diverse skills
  • Optimized efficiency
  • Affordable rates for SMBs
Managed IT services

What are the Benefits?

  • Access to experts in various fields (this will cover all technologies that you use).
  • 24/7 infrastructure monitoring—if an outage were to occur, we would be able to respond quickly and efficiently.
  • Preventative maintenance on your server—this will limit the number of breakdowns/issues.
  • Preventative maintenance on all workstations—this will limit any user issues and increase worker productivity.
  • Hardware and software asset management—we will ensure everything is under maintenance, limiting the risks.
  • Reports that give you better insight into your company’s infrastructure.

What is the Cost?

Our services and offerings are personalized and adjusted to work for you. The pricing will always remain fixed (no matter what happens) and you will have unlimited access to our support service.

We want you to be able to access our quality services so, for that reason, our rates are competitive.

Managed IT services for computer security

Computer Security Management

Cybersecurity is no joke and it is much more than a technology issue. Cyber attacks are increasing every day. They are also one of the most significant risks to businesses.

Cyber threats have evolved and become much more complex over the years. They have also become more difficult to detect. For that reason, many organizations have come to the realization that they are ill-equipped to manage this problem alone. Instead, they have turned to managed security providers, such as XMA Solutions Technologiques. We can become your partner and offer you a cost-effective solution—managing cyber threat detection, monitoring, and incident response. We can also respond within a matter of seconds, which is important when it comes to these types of threats.

What is Included in This Service?

Security Operations Services (SOC)—a 24/7 service.

  • Ransomware restoration
  • Effective response
  • Quick remediation
  • Immediate identification of the risks

What are the Benefits?

  • “Always on” threat coverage
  • Ransomeware peace of mind and insurance
  • On-demand security operation
  • Advanced threat detection and rapid remediation

How Does It Work?

Threat Detected

The mechanics of AI hierarchizing the threats.

In-Depth Analysis

Threats are classified by AI/ML intel, ActiveEDR + scenario, MITRE TTPs, logs, analyst’s judgement.

Overview of Threats

All console incidents are interpreted and inventoried to keep you informed.

SOC Action and Next Steps

Mitigated vigilance and threat resolution for you. Initiate a series of actions if necessary.

NOC Action

Confirmation and validation of the threat with the end-user.

Cybercrime Doesn’t Sleep

Unfortunately, cybercrime doesn’t sleep; it can occur at any time of day or night, which is why it is so important to have a partner that can protect your business at all hours (24/7). Businesses today need a managed security services provider who can act as a powerful extension to your team by reducing the burden that cyber attacks can have on your business.

To learn more about how our company can help you become more confident when it comes to your cybersecurity, contact us today.

Managed IT services for protection against cybercrime