Protect Your Business from Ransomware!

By now, you’ve probably heard about the recent “WannaCry” attack that infected over 300,000 Windows PCs worldwide. It locked users out from their data and demanded a $300 “ransom” per infected machine to regain access. If not for an accidental intervention, it could have been much worse.
Is Your Business at Risk?
If you can’t afford to lose access and you don’t have a disaster recovery plan in place, your business is at risk. Imagine if you lost access to your data for a day. What if you were locked out for a week? Would your business survive?

Here are four tips to help you protect your company from a ransomware infection.

Back Up Your Critical Data Every Day – This is a simple and effective defence. Your critical information should be backed up daily, and a copy kept offsite. The cloud is a cost-effective way to protect your data. If you back-up in house, do it to a separate drive, off your network and keep a safety copy offsite.
Don’t Open Unsolicited Email – Spam that contains malicious software or dangerous links are the most common way a cyber criminal can gain access and infect your network. If you don’t know the sender, or can not confirm a link’s authenticity, do yourself a favour and just delete it!
Protect Your Network – Update your operating systems and your devices’ security regularly.
Infected? Disconnect! – Infected systems should be quarantined and removed from your network immediately. Also disable bluetooth and wireless access. Determine what has caused the infection and if it is a known strain, help may be available. If not, do a clean OS install, restore your data from your backup and you’l be back in business quickly.

Security […]

By |June 19th, 2017|blog|0 Comments

The Many Benefits of Mobile Printing

With more employees working outside of the confines of the office than ever before, cloud-based services have become a necessity in order to facilitate communication, provide easy access to files, and perform a number of everyday processes, including printing.

Mobile print technology allows the user to access print services from their mobile device, from anywhere they have an Internet connection. As this technology continues to evolve, more individuals and businesses are seeing the advantages of implementing mobile printing, yet a surprising 86 percent of SMBs have yet to develop a mobile print strategy. Here are a number of great reasons to get started.
Security
Every device on your company network including your printers, are at risk of a security breach. A unified approach to mobile printing allows IT personnel to set the parameters for print security, effectively and securely avoiding issues with the routing and retrieval of confidential documents. Features such as data encryption, and user authentication requirements help reduce these risks even further.
Cost Savings
Implementing a mobile print strategy is an investment in the future of any organization that employs workers who routinely conduct business outside of the office. Cost savings are realized in a number of important areas, including network security, reduced burden on IT resources, and increased worker productivity.
Convenience and Productivity
Regardless of whether staff are working from home, out of town, at a distant branch, or are full time or part time, the same mobile print platform can be utilized to easily and securely print and share documents. Mobile printing apps utilizing GPS technology to pinpoint the location of the closest qualified printer, take the guesswork out of the equation, helping to save time and money on print costs.

Once the mobile print platform has been established, IT personnel […]

By |April 30th, 2017|blog|0 Comments

Sophisticated Scanning from Xerox ConnectKey

Every time you have to sort through the stack of papers on your desk looking for a document, you’re using up valuable time. Digital files are easier to manage, keeping you organized and on-task. With Xerox ConnectKey-enabled multifunction printers, you can take advantage of powerful scanning capabilities to digitize your documents and clear up the clutter.
Scanning to the Cloud
Cloud storage makes it easy to share and transfer files, with easy access from anywhere in the world. Xerox ConnectKey technology allows you to scan and upload to the cloud from your MFP, using popular services such as DropBox, Box and Google Drive.
Mobile Scanning
When you can do work on the go, you’re able to get more done in less time. The Mobile Link app allows you to scan documents from your smartphone, as well as configure and initiate jobs. With this technology, you can get your work done whether you’re in the office, travelling, or on a job site.
Searchable PDFs
One of the major benefits of digital files is the ability to do a keyword search to find the document you need quickly and reliably. Xerox ConnectKey scanning can create a searchable PDF from your scanned document, making it easy to organize and search later helping you maximize your efficiency.
Editable Scans
Making changes to a document that only exists in hardcopy format, like an employee manual, can be a time-consuming and tedious process. When you use Xerox ConnectKey scanning, you can create editable files allowing you to easily make changes and updates, and store it all digitally.
Managing paper takes up valuable time and space. As many offices move to digital files, it’s important to understand the technology available to make your digital files work for you. Xerox ConnectKey-enabled multifunction printers not only […]

By |February 3rd, 2017|blog|0 Comments

Printer Security Risks: What You Need to Know

Cybercrimes are on the rise, with thousands of businesses falling victim each year. Hackers are always on the lookout for ways to access your data and disrupt your business. If you have a networked printer, as many businesses do, you may be leaving yourself open to attack.
More devices create more risk
For every unprotected device you allow on your network, you are increasing your risk of being a victim of a cyberattack. Through a single device, a hacker can access data throughout your network, conduct a denial of service attack, and wreak havoc on your network. Printers are especially vulnerable because they are often overlooked when security protocols are developed.
Encrypted data can help minimize any damage should someone gain access, and is especially important if you allow mobile devices to print. If a device isn’t being used, disconnect it from the network. If you have ports and protocols on your printer that are unused, disable them.
Unauthorized Access
Hackers can get onto your printer and steal the data, both from the hard drive of the printer and other unsecured devices. Even once you take your printer out of service, that hard drive can pose a threat. However, your printer poses another low-tech risk as well. Whenever you print confidential data, unauthorized people could see or steal those pages off the printer tray.
A good security protocol will include ways to ensure that only authorized people have access to your data. Printer hard drives should be regularly erased, and specific protocols should be followed to fully delete and destroy all data when you get rid of your printer.
User authentication is essential to good security. Passwords, swipe cards and other methods can all help secure your system, as well as […]

By |December 31st, 2016|blog|0 Comments

Keep Your Business Afloat with a BDR Plan

When you think about all the things your business uses every day – devices, applications and documents – you realize how dependent you are on these for your business to run successfully. Outages, whether from a natural disaster or a device failure – can wreak havoc on your company. Planning for these events with a backup and disaster recovery plan can help facilitate a speedy return to business.

Plan for an Outage

Many aspects of your disaster recovery plan can fit into your overall business plan. In this way, your expense in planning is more than an insurance policy – it will benefit your business every day. Some services and plans you may want to consider include:

Automatic file backups to the cloud
Converting paper documents to digital files
Moving paper-heavy tasks to digital workflows
Document management services

Your disaster recovery plan may also be required to meet regulatory requirements for your industry.

Non-IT Strategies

IT, whether in-house or via Managed IT Services, will play a key role in your disaster recovery plan. However, you also need non-IT strategies for a more seamless recovery. Some key planning points include:

Make, and keep updated, a list of important contact information for employees, customers, service providers and suppliers. This list should be printed and kept in a safe place where they can be easily accessed in the event of an outage.
Develop a disaster protocol. Employees should have designated roles for which they are trained.
Develop a customer notification protocol. Customers should be notified when an outage is going to impact them, and kept apprised of the situation.
Plan for prolonged and serious outages. This may include more extensive notification procedures, including social media accounts, and plans for employees to work from […]

By |December 20th, 2016|blog|0 Comments

Finding the Right MPS Provider for Your Business

Managed Print Services can be a game changer when it comes to saving money on print costs, reducing IT load, and streamlining your workflow. However, not all MPS providers are created equal. To get the most out of your investment in Managed Print, you need to find an MPS provider that can work with your business to help you achieve your goals. Before hiring an MPS provider, consider some of these factors:
Analytics
The first step for many MPS providers is to analyze your current print environment to find areas where improvements can be made. You should understand what tools are used, what measures are taken, and how they use that information to assist your business.
Analytics also show you how well MPS is working for you. You want an MPS provider who will give you useful metrics so you can see your cost savings and performance.
Integration
Many times, an MPS provider will recommend buying some new equipment and changing some procedures. While it is sometimes necessary to replace some items to see the full potential, a good MPS will work with you and your budget to integrate as much of your existing infrastructure as possible, making changes only when they’re right for you. Anyone can design a system from the ground up; you want an MPS provider who will understand your business, your applications, your desires, and your budget and work within that to create the environment you need.
Growth
What works for your business today may not be what works for you tomorrow. You want an MPS provider that will grow with you, meeting your needs in the months and years to come. This includes areas such as:

Security, and the ever-changing threats to business
Digitization of files […]

By |November 30th, 2016|blog|0 Comments

How SMBs Can Operate at Full Potential By Going Digital

Regardless of the size of your business, optimizing workflows by going digital in the workplace can allow your company to reach its fullest potential.
For small businesses that are thinly-staffed, it can be a major productivity drainer for an employee to waste time searching for documents. In fact, it’s estimated that employees in a typical paper-intensive work environment waste at least six hours each week trying to locate documents.
However, by using digital documents, you can ensure that your employees will be able to find what they need, when they need it. In addition, a digital workplace can allow your employees to collaborate in new ways, which helps to improve productivity and efficiency.
Here’s how going digital can allow you to take your business to the next level:
1. HR Onboarding
HR is responsible for a number of moving parts, such as hiring new employees, handling payroll, administering benefits, and keeping up with a long list of regulations and labour policies. By making these processes digital, you can minimize mistakes that can be made in such a pressured, harried environment. You can also give your employees access to an HR portal, which allows them to make updates to their benefits information and even find answers to important policy questions without having to involve your HR team.
2. Accounts Payable
According to a recent survey, 70 percent of businesses reported either a good or excellent return on going digital with accounts payable. Imagine any department within your organization being able to scan in invoices with the simple click of a button. Once this information is uploaded, the system is able to automatically recognize and analyze it.
Going digital with accounts payable can help to eliminate a number of errors that could otherwise occur when filling out a multitude […]

By |November 15th, 2016|blog|0 Comments

Get Your SMB Noticed with Google My Business

It’s no coincidence that when you Google for information on a business, the first results are usually for companies near you.
Google, the undisputed king of the search engines, isn’t the first Internet search provider to go “hyperlocal,” but it is the search engine that “upped the ante,” as InfusionSoft put it, for small businesses to get discovered in everyday searches. In fact, the changes that came with the launch of Google My Business, the article notes, “take local small business marketing to an unprecedented level.”
Simply put, Google My Business is a free listing you set up to give potential customers information on your company – and attract the attention of Google’s search algorithms.
A well-populated page will combine the default Google listing with many more personalized details – your address, hours of operation, phone number and website link, plus engaging extras, like pictures of your business and customer reviews.
A snapshot of your business
With some 70 percent of today’s consumers starting their search online, your Google My Business page not only lets them know your company exists, it adds instant credibility versus companies with little or no identifying features other than address.
Think those extras don’t make a difference? Consider …

Customer reviews are prized by Google; the more feedback, the better your organic (non-paid) ranking.
Listings with photos receive 42% more requests for directions and 35% more website traffic than those that don’t.

Google My Business also includes analytics to show you how your page is competing for web traffic, which could help you revise or enhance your page for better response.
Get noticed to promote business

Free, easy to set up and, most of all, impactful – if you don’t yet have a Google My Business page, now’s the […]

By |October 28th, 2016|blog|0 Comments

Is it Time to Upgrade Your Copier? Here’s What You Need to Know.

It’s common for many small and medium-szied businesses to take an “if it’s not broke, don’t fix it” attitude when it comes to upgrading their office technology. However, your older copier may be costing you more than you realize.  Here are some clear indicators that it’s time to upgrade:

Your Business Goals – Is your copier helping or hindering your business? Older machines tend to break down more often causing bottlenecks or work stoppages. Newer models offer a host of new options  like downloadable apps that can help you to better meet your business goals.
Unnecessary Expense – A new copier can actually save you money over its lifetime. Newer models use less toner and energy than older models.
Aging Machines – Is you copier over five years old? If so, you may be spending more money on repairs and maintenance than you need to. When you reach the ten-year mark, the total cost of ownership of your older machine likely outweighs the cost of a new, feature rich model!
Repeated Repairs – If your copier technician is a regular around the water cooler, it’s probably time for a new machine! Although repairs can keep you machine running, the hassle and cost might be taking a toll on your employee morale.
Mobile Support – Does your copier support your mobile workforce? Many older models cannot support this capability.
Security Gaps – Today, security is an issue for every company regardless of size. If your current copier doesn’t offer top quality security, it’s time to look around. Newer machines offer encrypted drives, password security, and other features to protect your data.

When you look at the potential savings and technological advantages a new copier offers, it’s no longer an […]

By |October 17th, 2016|blog|0 Comments

Why Law Firms are Turning to Managed Print Services

While many industries today have made the transition to digital workflows, the legal industry still remains heavily paper-driven.
One of the biggest disadvantages of a paper-driven workplace is that it can be challenging to get a handle on printing costs. It’s estimated that the typical firm spends between 1 to 3 percent of their annual revenue on printing costs; however, only about 30 percent of this figure is spent on printer maintenance and toner. In many paper-intensive workplaces, there is no official policy in place for the acquisition of printing equipment and supplies. As you can imagine, this can cause printing costs to skyrocket. Also, it can be difficult to come up with a total cost of operation (TCO) of a firm’s printing infrastructure as there is often a difference in costs between manufacturers.
Fortunately, there is a solution for controlling printing costs in the legal industry, and that solution is Managed Print Services.
Here are four powerful ways that Managed Print Services can positively impact the legal industry:
1. Conduct a Print Assessment – A Managed Print Services provider will conduct an analysis of actual printing behaviours, volumes and usage levels. This fact-based data will be compiled into a report, which will identify opportunities for immediate cost savings and effective solutions for improving document workflow and printing processes.
2. Provide Optimal Printer Placement – The print assessment will prove extremely useful in helping a Managed Print Services provider design a printing infrastructure for your workplace that will strategically place equipment to provide easy access for those who need it.
3. Address Key Challenges – Some of the key challenges that the legal industry faces is how to maximize billable hours and how to increase productivity by providing employees with faster access to necessary documents. By converting […]

By |October 3rd, 2016|blog|0 Comments